FAQ

Question:

How many questions are there?

Answer:

750 online questions split across 24 practice exam and 1 simulated NHA final exam.

Question:

Do you guarantee I will pass the national exam?

Answer:

No, but our students who have followed the practice material in its entirety have a very high passing rate.

Question:

Do you store my credit card information?

Answer:

No. PayPal and Stripe are our credit card processor and your personal data is kept with them. LTCExam.com does not have access to your credit card information.

Question:

Can I get my money back after downloading the test?

Answer:

Yes, LTCExam.com offers a one week within purchase money back guarantee. If you are not satisfied after one week, please email: [email protected] and you will be refunded fully.

Question:

Can I get my money back if it has been longer than one week?

Answer:

No, LTCExam.com only offers a money back guarantee within one week of purchase.

Question:

What should I do if I am having trouble accessing the site?

Answer:

If you are having trouble accessing the site, please email tech support: [email protected]. We will attempt to resolve your issue promptly.

I live outside of North America, can I access your site?

Answer:

The site is set up for people studying for the Federal Nursing Home Administrator Test in the USA. If you are living outside the USA and want to subscribe to the site, please email [email protected].